Frequently Asked Questions

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What size mat will I need?

This one is our most frequently asked question and depends on the circumstances under which the mat will be used. For those looking for a caravan annex mat, the most effective way of determining the best size is to measure the length of your awning.

We’ve put together this guide for you, but we recommend you do measure before you place your order.

An approximate guide:

10 ft – 12 ft awning = 3m mat
13 ft – 16 ft awning = 4m mat
17 ft – 20 ft awning = 5m mat
20 ft + awning = 6m mat

Most awnings are 2.4m wide, and therefore, so too are our mats. Note the above-recommended sizes are based on the length of your awning, NOT the full length of your caravan.

How do I care for my mat?

Our mats are strong, durable and suitable for most outdoor areas and conditions. Still, they can get damaged if not treated correctly.

Each time you use your mat, take care to clear the area of any sharp objects, including rocks, sticks and/or plastics. We suggest that you do not place any heavy objects on your mat for an extended period, particularly when in storage, to avoid permanent dents.

If placing tables and chairs on your mat, we suggest that you use small wood or rubber discs to help distribute the weight and prevent the feet from piercing the woven fabric. Never drag furniture over the mat. Dragging can cause damage to the mat and cause the weaves to come undone. In the event of gaps appearing in your mat, massage the weaves back into their original place.

Over time, it is perfectly normal for some of the weaves to pop out of the mat. This is not a manufacturing fault and can be tucked back into the weave of the mat.

Our mats are suitable for indoor and outdoor use and have been treated with a UV protective coating. However, they are not intended for extended exposure to the sun or rain. Exposure to the elements will result in fading and deterioration over time.

How do I clean my mat?

For general, every-day cleaning we recommend that you use a vacuum cleaner or broom to remove any unwanted dust and dirt. If required, wet with a hose and lightly scrub with a broom. We do not recommend the use of abrasive cleaners or cleaning products.

For heavier cleaning, use warm water and a soft broom or brush to lightly scrub stains or dirt away. Never use a water-pressure cleaner on your mat, as the pressure can blow the mat fibres apart.

Always allow the mat to dry completely before folding and storing away.

Do you ship internationally?

We can ship anywhere in the world and would be happy to arrange a quote for shipping. Please send us a direct message via the Contact page or our Facebook page.